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Useful
Links and Documentation
The following sections contain additional links and documentation useful for SAP Business One implementation partners. Please note that all links refer to the SAP Channel Partner Portal which can be accessed at http://channel.sap.com.
Installation Guides
With each release and patch, the following guides
are attached to the package, located in the “Documentation” folder
SupportTools Add-on Installation Guide
Service Manager Guide to configure automatic backups, fax and E-mail.
Installation Guide - contains information such as system requirements, and, SAP Business One installation. Separate guides for SQL Server database.
Security Guide explaining setting up security in the database level. Separate guides for SQL Server database.
Solution Guide - contain information regarding the Database maintenance. Separate guides for SQL Server database.
Release Notes/Last Minute Changes Document
The Release Notes document is issued on the core
product CD with every release or service pack. The Last Minute Changes document
is issued on the add-on product CD and in every add-on release or service pack.
Both documents contain the latest information on the software after the release
has been closed. Therefore, it is very important to always review these
documents with each release and also inform the customer about any procedures
that may apply.
Documentation Resource Center
Additional documentation about certain
business processes in SAP Business One (for example Perpetual Inventory, Bill of
Exchange, etc.) or certain features (for example Print Layout Designer, Query
Wizard) can be found in the Documentation Resource Center on the SAP Channel
Partner Portal at
http://channel.sap.com/sbo/documentation
under „How-To Guides“.
Notes
Search
You can find Information on existing solutions in
the SAP Notes. There is a direct link from the SAP Channel Partner Portal home
page to the SAP Notes Search or you can use the quick:
http://channel.sap.com/sbo/support. It is
important to limit the search criteria.
Useful notes for implementation:
Year
End Closing Guide
It is strongly recommended to consider the year-end closing during
implementation as well as performing the first month or quarter end closing
together with the customer soon after going live. Tips and tricks on how to
perform year-end closing activities within SAP Business One can be found in the
Year-End Closing Guide. Please be aware that this guide does not cover the
legislation of the different countries specifically.You can find the Year End
Closing Guide in the Documentation Resource Center.
Basic
Training
You can find information on the overall training
concept and how to get your certification status in the SAP Channel Partner
Portal, quick link
http://channel.sap.com/education. You
should choose your role (for example Solution Consultant) and then choose
Certification Curriculum for an e-learning based training. For scheduled
classroom trainings, choose Register for Classroom Training. You might also find
the latest schedule on training classes in local SAP Business One information
published by the country or via local SAP contacts.
Expert
E-Learning
For more experienced SAP Business One Solution
Consultants online expert materials are available. Use the quick link
http://channel.sap.com/education in the SAP
Channel Partner Portal and then choose the role Solution Consultant and access
the Online Learning Map Expert Curriculum.
Delta
Training
Training material on new features and functions in a
new release is available as online training in form of WebEx Sessions (live and
recorded). You can find it on the SAP Channel Partner Portal under the quick
link
http://channel.sap.com/education. Click on
the Webinar Series on the left. Here you will find schedules webinars and
archived recorded webinars.
SDK
Guidelines
For any developments using the SDK, check the
standards and guidelines in the SAP Channel Partner Portal under
http://channel.sap.com/education. You
should choose the role Developer Consultant.
Solution Partners
In the SAP Channel Partner Portal, you can also find
a partner solution directory, giving you the possibility to search for existing
partner solutions for SAP Business One and join the SAP Solution Developers
Network (SDN).
You can find this solution
directory in the SAP Channel Partner Portal: choose
http://channel.sap.com select the Partner
Networking link on the top of the page.
S-User
Administration
S-users are designed to allow you to log onto the
SAP Channel Partner Portal. An initial S-user is generated by SAP and is
assigned to the principal in your organization that signed your SAP Business One
Reseller contract.
Use the quick
http://service.sap.com/user-admin in the
SAP Channel Partner Portal to request additional S-users and update
authorizations.
Software Upgrade and Patches
Use the quick link
http://service.sap.com/sbo-swcenter in the
SAP Channel Partner Portal to download the latest available upgrades and patches
for the SAP Business One releases and add-ons. Please make sure that you check
the Release Updates or Last Minute Changes document for Service Packs or the
patch info file.
License
Information on the new licensing architecture in SAP
Business One 2007 can be found in the Licensing Guide available on the product
CD. You can request a license key online using the quick link
http://channel.sap.com/sbo/support in the
SAP Channel Partner Portal. Click the License Key Request link on the bottom
left.
Support Messages
In order to open a support message, there is a
direct link from the SAP Channel Partner Portal home page or you can use the
quick link
http://channel.sap.com/sbo/support. For
customer messages, you can access the SAP Business One Customer Portal in the
SAP Channel Partner Portal under the link
http://channel.sap.com/sbocustomer. You can
accelerate the response time by supplying all the required information. This
information is also maintained in note 701159.